Privacy policy
Last updated October 16, 2026.
Stowick Print ("the app") is a Shopify app made by Buzz Compare LLC ("we"). This policy explains what the app collects when a merchant installs it and how we use it.
What we store
- Store information: your store's myshopify domain, store name and currency, and the access token Shopify gives the app.
- Staff who open the app: the name and email Shopify shares for the staff member using the app, and the role you give them inside the app.
- Your document settings: the business details you enter for the documents (legal name, address, tax ID, logo, contact details, payment terms, footer), the template and the numbering settings.
- Invoice numbers: for each order you invoice, the order's ID, the invoice number assigned to it and the date. Nothing else about the order is kept.
- Document counts: how many documents were printed each month, to apply your plan.
- Activity: a log of actions in the app (who printed which kind of document, how many, and settings changes).
Customer data we read but do not store
To build a document the app reads the order from Shopify, including the customer's name, addresses, email and phone, the items, prices, discounts, taxes and refunds. That data goes straight to your browser, where the PDF is made, and is never saved on our servers, logged, or shared with anyone. We request access to this customer data from Shopify only because invoices and packing slips have to show who the order is for.
How we use it
Only to run the app: sign you in, list your orders, make the documents you ask for, apply your plan, and give support. We never sell data, never use it for advertising, and never share it except with the service providers below.
Service providers
- Shopify (the platform and billing)
- Cloudflare (hosting and database)
Writes to your store
None. The app only reads orders, draft orders and products; it never changes anything in your store.
Retention and deletion
When you uninstall the app, we stop accessing your store at once. Shopify then sends us a deletion request and we delete all of your store's data from our database. Customer data requests and erasure requests from Shopify need no action from us because we keep no customer data. You can ask for deletion sooner by emailing support@getstowick.com.
Security and incidents
All traffic between Shopify, your browser and the app is encrypted (HTTPS), the database is encrypted at rest by our hosting provider, access to it is limited to the app's operator, and every print action is logged by store, staff member and document type (never by customer). If we learn of a security incident that affects your store's data, we will tell you by email within 72 hours with what happened, what data was involved and what we have done about it, and we will notify Shopify as its partner terms require.
Your rights
You can ask for a copy of your data, a correction or its deletion at any time: support@getstowick.com. If you are in the EEA or UK you may also complain to your data protection authority.
Contact
Buzz Compare LLC — support@getstowick.com